ley model purchased nearly 8 years ago. We were looking for higher quality furniture and preferred to shop locally, and after checking another locally owned store, along with a chain store, we went to Millspaugh based on a few recommendations. The store is well arranged and spacious, but not overwhelming, making it easy to shop. Overall, we had a great experience. Because I was not overwhelmed with different models and manufacturers, each with their own fabrics, it was easier to try the few sectionals to decide which fit our budget and comfort level. If you want to have 20 options to choose from, this is not the store for you. We found a style that we liked based on comfort/and appearance, and worked to customize the pieces exactly the way we wanted. We did have a variety of fabrics to choose from, and the fabric that we liked on our initial visit to the store could not be found again on our follow up visit. We felt confident picking a different fabric. The salespeople are not at all pushy, and were helpful during the entire process. The owner greeted us the first time we visited the store and we browsed until someone came over to help us. They show you a sample construction of the frame and explain how the frames are manufactured, which is important and is a determining factor in the price. Overall, we had a really positive shopping and delivery experience, and although we spent more than planned based on the couch and fabric we chose, we considered it an investment and were really pleased when the sectional arrived. They estimated 10 to 12 weeks for delivery and we had it in about 8 weeks. They called a week ahead to schedule the delivery, and although the delivery people showed up about a half an hour ahead of schedule on the actual day, the entire delivery process was great as well. We were very happy with our total experience and decided to add a protection plan since we have a 6 year old. We don’t anticipate having to replace the sectional any time in the next 15 years and feel confident that we bought a quality piece that will last.

Made comments such as "this store is higher end" than Ashley furniture." Constantly rolled his eyes and mumbled under his breath. I wouldn't waste my time doing business with someone like that.

delivered our furniture and were awesome! Highly recommend!

real furniture from reputable firm. Al Dunn was patient, knowledgeable and funny. Recommend the store, it's staff and the merchandise.

uality furniture. We have our bedroom set and our small kitchen table from there. Both were all real wood and customized to what handles and color wood we wanted. It is expensive but sometimes you get what you pay for. I think we've worked with Al both times, just they are old school with no computers, just hand written orders which is a little weary. It took us 6 months to get our latest table made.